At Lottoz we like to dream big but we also like to be responsible and we have a responsibility with the protection of our players.
We are partnered with charitable organizations and we are also committed to managing player protection in the following ways:
You may only use the Services if you are 18 years old. You must confirm at the point of registration your age. Additionally, Lottoz reserves the right to request proof of age at any stage, to verify that you over above the legal age of 18.
We encourage our customer to prevent minors from accessing gambling websites. We recommend the software, such as the following, to restrict internet access to any minors within their care:
You can set your own deposit limits in the My Account Section here. Once you have logged in and chosen your limit the system will prevent you from depositing further during the period you have chosen. If you would like to discuss your deposit limits further, please contact customer support here.
If you are looking to take a short break, for whatever reason, from lottoz.com we can suspend your account. The Take a Break periods are 24 hours, 48 hours, 1, 2, 3 or 4 weeks.
Take a Break cannot be reversed and your account will not be accessible until the chosen period has ended. Please advised of this before you utilize this service.
If you feel the need to take a break from lottoz.com you can do so by contacting our team of trained support staff here. Please be advised you must confirm your identity to allow us to manage this request for you. Additionally, if you would like to Take a Break you can yourself here. Please be reminded this is not reversible.
If you require a longer break than the Take a Break option, or if you feel you have a serious gambling problem we also offer you the option of Self-Exclusion. The Self-Exclusion periods are 6 months, 1, 3 and 5 years. During Self- Exclusion, we will stop sending marketing emails. When the chosen period has elapsed, you must contact Customer Support here to reactivate your account. This can take up to 24 hours and may require further investigation from lottoz.com.
If you would like an immediate Self-Exclusion you can do this yourself here. Please be reminded this is not reversible.